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Area or Department

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BANNER
Issues associated with the development and maintenance of the BANNER System

Building Security
IP Cameras, Dorm Access-Controls

Helpdesk
Specialized assistance for computer problems or application issues

Labs
Student labs and facilities issues and problems

Moodle/Online Classes
Problems and issues related to the Moodle online class software

Password Management
Create, reset, and manage passwords for end-users

Reporting
Data computation and analysis including ARGOS manipulation and operation

Residential Life Network
WiFi Network issues related to Residential Life buildings (otherwise contact the ResLife office)

Smart Classrooms
Request help for problems occurring in Smart Classrooms

Technical Services
Hardware and printer repair, servicing, and upgrades

Telephone Operations
Installation, repair, and maintenance of telephone systems

WindowsXP Upgrades
Specific requests related to the 2014 upgrade of WindowsXP computers.