University Computing Center

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ULM University Computing Center Help Desk
Customer Entry Screen

For assistance with a Dormitory facility problem, please complete a trouble ticket by going to Housing/JPI's website: Click Here

For all other ULM campus facilities problems, please complete a trouble ticket by going to the ULM FIXX website: Click Here

Area or Department

Please select the destination department for this ticket:

If you are unsure of the department, choose "Helpdesk"


	Helpdesk
	Specialized assistance for computer problems or application issues

	Technical Services
	Hardware and printer repair, servicing, and upgrades

	Blackboard/Moodle
	Problems and issues related to the Blackboard or Moodle online class software

	Smart Classrooms
	Request help for problems occurring in Smart Classrooms

	Labs
	Student labs and facilities issues and problems

	Telephone Operations
	Installation, repair, and maintenance of telephone systems

	Building Security
	IP Cameras, Dorm Access-Controls

	Mainframe
	Plus, Ticket Track, EPrint, Paradox & Access databases

Customer Lookup Table

Use the drop down selection box to locate your customer record.
If you cannot locate your record or you are not found within our system,
choose "Lookup Record" after choosing a department. You will be taken to a
blank form where complete information about the problem can be entered.

If any of the listed information is found to be erroneous,
please contact HR at (5140) to make corrections.

PMOS Help Desk 2.52B

based upon the original PMOS Help Desk