University Computing Center

Customer Entry Screen

For assistance with a Dormitory Facility or Campus Facility problem, please complete a trouble ticket by going to the ULM FIXX website: Click Here

After Hours Support Phone Number: 318-342-5047

Area or Department

Please select the destination department for this ticket:

If you are unsure of the department, choose "Helpdesk"


	BANNER
	Issues associated with the development and maintenance of the BANNER System

	Building Security
	IP Cameras, Dorm Access-Controls

	Helpdesk
	Specialized assistance for computer problems or application issues

	Labs
	Student labs and facilities issues and problems

	Moodle/Online Classes
	Problems and issues related to the Moodle online class software

	Smart Classrooms
	Request help for problems occurring in Smart Classrooms

	Technical Services
	Hardware and printer repair, servicing, and upgrades

	Telephone Operations
	Installation, repair, and maintenance of telephone systems

Customer Lookup Table

Use the drop down selection box to locate your customer record.
If you cannot locate your record or you are not found within our system,
choose "Lookup Record" after choosing a department. You will be taken to a
blank form where complete information about the problem can be entered.

If any of the listed information is found to be erroneous,
please contact HR at (5140) to make corrections.

UCC Help Desk

based upon the original PMOS Help Desk